For students
Student Refund & Cancellation Policy
When a BraveNexas course fee can be refunded, how to request a refund, how it is paid back, and what happens if a batch is cancelled or you transfer batches.
Effective 2 October 2026 · Last updated 2 October 2026
This policy applies to BraveNexas courses, workshops, training programs and educational services.
1. Cancellation Before Course Commencement
A student may request cancellation before the first scheduled session.
Where eligible, the refund may be processed after deduction of applicable payment gateway or other clearly disclosed non-refundable charges.
2. Cancellation After Course Commencement
Once the course has commenced and the student has attended sessions, accessed substantial course content or received learning resources, the payment may become non-refundable.
Refund requests submitted after the second scheduled session will generally not be eligible for a refund.
3. Course Cancellation by BraveNexas
If BraveNexas cancels a program and does not provide a suitable alternative batch or equivalent arrangement, eligible students may receive a refund for the applicable unused course fee.
4. Batch Transfer
Where available, students may request transfer to another batch instead of requesting a refund.
Batch transfers are subject to availability and program-specific conditions.
5. Student Absence
Failure to attend classes does not automatically qualify for a refund.
6. Promotional Offers
Scholarships, promotional prices, discounted registrations and special offers may have separate refund conditions communicated during registration.
7. Duplicate Payments
Where a student accidentally makes a duplicate payment, the additional eligible payment may be refunded after verification.
8. Payment Gateway Charges
Payment gateway or transaction charges already incurred may be deducted where applicable and legally permissible.
9. Refund Processing
Approved refunds will normally be processed through the original payment method.
The time required for the refund to reach the student's account may depend on the payment gateway or banking institution.
10. Refund Request
Refund requests must be submitted to:
enquiry@bravenexas.com
Please include:
- Student name
- Registered email/mobile number
- Course name
- Payment reference
- Payment date
- Reason for cancellation